Last verified 2026-09-05; facts checked against the primary sources below
How to close a Chime account after the member dies
Last verified: September 5, 2026
The short answer: Call Chime Member Services at 844-244-6363 to report the death and request closure. Chime's deceased-member instructions say it may request clear images of the requester's photo ID and either the death certificate or a Consular Report of Death Abroad. It may ask for additional records after reviewing the case.
Can you contact Chime without the member's login?
Yes. Chime publishes a 24/7 Member Services phone line. Call in your own capacity and explain the request. You do not need to use the deceased person's phone, password, or in-app identity to start that conversation.
What should you prepare?
| Item | How to use it |
|---|---|
| Your photo ID | Provide a clear image through the delivery method Member Services confirms |
| Death record | Ask which version of the death certificate or Consular Report of Death Abroad is acceptable |
| Available account records | Use statements or other lawful records to identify the member and accounts |
| Authority documents | Keep any court appointment or other relevant authority ready if Chime requests it |
How are remaining funds released?
The public closure article does not specify a universal payee, settlement deadline, or complete estate-document checklist. Ask Member Services to confirm who may claim the balance, how funds will be delivered, and whether additional authority is needed. Closure and entitlement to money are separate questions.
Record the case number, requested documents, confirmed delivery route, and next follow-up date. Keep the final statement and written closure confirmation with the estate records.
Where should you look next?
If Chime statements show transfers to another bank, use the account finder to organize those leads. The institution comparison helps identify the next bank's official notification process.
Chime's case-specific instructions determine the required documents and settlement process.