Last verified 2026-08-18; facts checked against the primary sources below
Marcus by Goldman Sachs deceased account
Last verified: August 18, 2026
The short answer: Call Marcus at 855-730-7283 and request the current deceased-account packet. Marcus directs deceased-account disbursement documents to Goldman Sachs Bank USA, 11850 S Election Road, Draper, UT 84020. Its deposit agreement says the bank may restrict an individually owned account after learning of the death until it verifies the successor.
Marcus deceased accounts at a glance
| Item | Published detail |
|---|---|
| Phone | 855-730-7283 |
| Document address | Goldman Sachs Bank USA, 11850 S Election Road, Draper, UT 84020 |
| Individual account | May be held while Marcus verifies the successor |
| POD account | Claim follows the beneficiary designation |
| Joint account | Ownership depends on the account registration |
How do you report the death?
Call Marcus first and use the live deceased-owner link in its FAQ. Ask which forms apply to the claimant: joint owner, POD beneficiary, executor, administrator, trustee, or small-estate successor.
Marcus' current Deposit Account Agreement permits the bank to require proof of death and identity and to restrict an account until the successor is verified.
What should you send?
Wait for the tailored checklist. It commonly starts with a death certificate, claimant identification, and evidence of the claimant's authority or beneficiary status. Confirm whether Marcus needs an original, certified copy, notarization, or its own letter of instruction.
Because the process uses mail, keep copies and use trackable delivery for irreplaceable or certified records.
What should you request before closure?
Ask for the date-of-death value, accrued CD interest or penalties, final statements, tax reporting, pending transfers, and the exact title of the settlement check.
Reconfirm the mailing address and form version with Marcus before sending originals.