Last verified 2026-08-18; facts checked against the primary sources below

Regions Bank deceased account contact and checklist

Last verified: August 18, 2026

The short answer: Regions publishes 1-800-289-6710 for insurance claims and legal documentation, including a deceased account owner. For checking or savings questions it publishes 1-800-289-6730. Gather the death certificate, court appointment papers if probate is open, your ID, and the account information before calling.

Regions contacts at a glance

How do you report a death to Regions?

Start with the legal-document number on Regions' Customer Assistance Program. Identify every Regions product because deposits, credit cards, loans, insurance claims, and investments may go to different teams.

Ask the representative which copy of the death certificate is accepted, how to deliver documents securely, and whether the existing account will be restricted while ownership is reviewed.

What documents should the executor prepare?

Regions' own after-death guidance identifies the death certificate, will, Letters Testamentary or Letters of Administration, titles, and financial records as core records. The exact bank checklist depends on whether the claimant is a joint owner, beneficiary, trustee, executor, or small-estate successor.

What should you request from the bank?

Request a case number, date-of-death balance, recent and final statements, instructions for outstanding payments, and tax-reporting details. Confirm separately whether any loan or credit-card autopay will continue after the deposit account is restricted.

Regions product teams may use different procedures. Confirm the current requirements for each account before submitting records.