Last verified 2026-08-31; facts checked against the primary sources below

How to close a Yahoo account after someone dies

Last verified: August 31, 2026

The short answer: Yahoo can close the account, suspend billing and paid services, and delete its contents. Yahoo does not give a family member the password or disclose account content. The personal representative must mail a written request with proof of appointment and a death certificate.

What must the request include?

Include a letter requesting closure and identifying the Yahoo ID, a copy of the document appointing you as executor or personal representative, and a copy of the death certificate. Yahoo publishes this address:

Concierge Executive Escalations Yahoo 11955 Democracy Drive Reston, VA 20190-5662

Use tracked mail and keep copies. Before requesting deletion, inventory subscriptions, recovery addresses, Flickr or other connected services, and estate records that might be lost. Do not attempt password recovery in the deceased person's name.

Track the account and paid services in the digital-account checklist and the subscription checklist.

Yahoo may update its required records or mailing instructions; verify them before sending originals.